Terms and Conditions - Viam Advising

Viam Advising | Houston, TX

Founder & Principal Consultant
April 2023 – Present

Operates a professional services consulting firm primarily focused on advancing communities in the work of ending homelessness

Coalition for the Homeless of Houston/Harris County | Houston, TX

Director of Outreach & Coordinated Access
January 2022 – April 2023

Partnered with executive leadership to develop organizational strategic plan
Lead community engagement as the face of unsheltered homeless response to stakeholders
Oversaw project management and provided and coaching to management level staff
Provided subject matter expertise to partner agencies and communities

National Alliance on Mental Illness of Greater Houston | Houston, TX

Board of Director
October 2021 – Present

Search Homeless Services | Houston, TX

Accomplishments

Organized staff to respond in real-time to natural disasters during the 2021 winter blackout, essential resources and health education at the start of the COVID-19 pandemic, and on-going disaster relief following Hurricane Harvey
Developed a data driven outreach strategy to prioritize presence at hot spots based on housing referral density
Created SEARCH’s Engagement Center to provide SEARCH street outreach clients with a dedicated access point for The Way Home process
Designed program tracking and reporting mechanisms to demonstrate outcomes and improve story telling
Established SEARCH’s research workgroup for program evaluation and quality improvement
Worked closely with Downtown & Midtown districts to address the wide-spread development of encampments and guide law enforcement towards the housing first approach
Assisted as Design Team Member for Houston’s Encampment Response Workgroup

Program Manager
November 2019 – January 2022

Led a department with 30+ staff across 5 distinct teams: Street Outreach, Housing Navigation, SSI/SSDI Outreach Assistance & Recovery, Engagement Center, & Encampment Response
Managed funding across 10 private and public grants, including budget planning, spending, and match
Oversaw program design, implementation, process improvement, data quality/standards, and reporting for contracts with local foundations, CoC, City of Houston, TDHCA, SAMHSA, and HUD

Street Outreach Team Lead
May 2017 – November 2019

Supervised, trained, and evaluated seven street outreach team members with a focus on Housing First
Facilitated group meetings to evaluate target progress, staff client cases, assess/align strategy, and develop skills

Housing Navigator
July 2016 – May 2017

Provided outreach and case management to assist chronically homeless individuals with accessing Permanent Supportive Housing (PSH)

Houston Area Community Services | Houston, TX

Housing Case Manager
January 2016 – July 2016

Pathways Vermont | Burlington, VT

Intake & Outreach Coordinator/Team Lead
February 2014 – July 2015

Supervised, trained, and evaluated an interdisciplinary Assertive Community Treatment (ACT) team
Implemented changes to meet requirements for transitioning onto Medicaid billing
Provided outreach and case management to assist chronically homeless individuals with accessing housing

The Howard Center | Burlington, VT

Behavioral Interventionist
January 2013 – February 2014

Provided crisis stabilization interventions to support children with behavioral challenges in a residential setting

U.S. Bureau of Labor Statistics | Burlington, VT

Economic Assistant
January 2013 – February 2014

Conducted regional surveys and generated reports for the development of the U.S. Consumer Price Index

Terms & Conditions